Job openings for receptionist in chennai

Key Responsibilities:

Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphere
Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
Communicates with callers and visitors in a professional, friendly and efficient manner.
Enters data into prospect tracking system and runs prospect reports for managers weekly.
Communicates messages to the appropriate parties in a timely manner.
Types memos, correspondence, reports and other documents.
Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of payment
Respond to customer inquiries and complaints, providing prompt and effective solutions
Assist in organizing and hosting events, such as product launches and sales promotions


Qualifications:

High school diploma or equivalent required; Bachelor's degree in business or related field preferred
1-3 years of experience in a customer-facing role, preferably in retail or furniture sales
Excellent communication and interpersonal skills with a strong customer service focus
Ability to multitask and thrive in a fast-paced environment
Strong attention to detail and organizational skills
A positive and enthusiastic attitude
Proficient in Microsoft Office and other computer applications
Flexible schedule, including evenings and weekends, as needed
Knowledge and understanding of furniture design and style trends preferred